KL International Airport (KLIA) was classified as one of the top 10 airports in the world in a GLOBAL survey conducted in the first half of 2020 by Airport Service Quality (ASQ) which benchmarks the world’s best airports.
In spite of some difficult times, KLIA managed to secure the spot compared to the other with similar capacity. They rose to 9th place for 1H2020 from 17th in 2019.
In a statement by the MAHB, The airport achieved an improved overall score of 4.94 out of 5.00 from 4.69 previously.
For info, the airport took four years to build until its final opening on 27 June 1998 and the grand opening featured a great deal of splendour as it was a new landmark in Malaysian history.
It marked the end of the Sultan Abdul Aziz Shah Airport (SAAS), or Subang Airport, as Malaysia’s international gateway after 33 years. KLIA has six to seven times the capacity of SAAS, now known as Subang SkyPark.
The new airport could handle approximately 25 million passengers a year. Seeing one of the highest control towers in the world also ensures that Malaysia is firmly on the world map.
Note : ASQ is carried out by the Airports Council International that sets the standards and guidelines for airports throughout the world.