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KLIA To Use Facial Recognition Instead Of A Boarding Pass

Travellers flying in through Kuala Lumpur International Airport (KLIA) will soon be able to use facial recognition technology in place of a boarding pass.

The initiative uses facial recognition technology to provide passengers with one-token biometric identification verification that will take them through the entire airport journey without needing to show their boarding passes at all touchpoints from check-in straight through to the boarding gates.

The authentication process expected to take about five seconds at every touchpoint thus shortening the airport journey for each passenger.

In a press statement yesterday, MAHB said that "The first phase of the technology roll-out is expected to complete in the first half of 2021, where 50 self-check-in kiosks, 20 check-in counters and 56 eGates at security checkpoints and boarding gates at both KUL Terminal 1 and Terminal 2 will be equipped with facial recognition technology, ”.

Apart from the obvious benefit of improving the airport service levels to passengers by reducing airport processing time, it will also enable passengers to go through a completely contactless experience and enhance their safety at the airport within the parameters of the new travel norms.

This initiative will also minimize instances of fraudulent identity use.

The technology will also be integrated with the MYairports app where passengers can enrol their facial authentication even before they arrive at the airport itself.

- The Star

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