MS. SANDRA CHAI

Cassandra R. Chai is a local born and raised in Kuching, Sarawak. Ms. Chai has more than 29 years of knowledge and proficient in travel agent industry. She started her career in 1990 as Travel Consultant with Ming Ming Consultant. She provides high quality services which operate inbound, outbound & ticketing services to her customers. She has plenty of experiences on planning trips to domestic or international destinations. Later in year 1999, she was head hunted by Straits Central Travel and took her career to next level as a Manageress. She was responsible for the smooth running of the travel agency, dealt with client as well as coordinated the activities of staff. In year 2003, Ms. Chai and her partners founded Pin Sing Travel. As a travel agency operator, she is well versed with regulations, laws as well as guidelines that related to the said industry in order to be aware and abide by the laws wherever her customers are travelling to. She has expanded her knowledge by pursuing Diploma in The International Air Transport Association (IATA) and The Universal Federation of Travel Agents Association (UFTAA) in 2005. With her seasoned background, skills, knowledge and expertise in this industry, Ms. Chai has then started to work as an independent freelance travel consultant from year 2008 onward. She has shown exceptional interpersonal and communication skills to be able to deal with clients. She has an extensive partnership with different travel agencies from several countries of which part of them are from Mainland China, Japan, Korea and Taiwan. She maintains a great relationship with the airlines, hotels, transports, entertainment providers and overseas travel agency. She is able to present strong travel proposals to ensure that maximum numbers of client can be bagged. Detailed oriented, strong organizational skills and efficiency are the main factors that made her a successful freelance travel consultant today.